Shipping policy

Shipping Policy

Effective date: [08.14, 2026]

Thank you for shopping with Euchips Electronics Inc. This Shipping Policy explains how orders are processed, shipped and delivered.

1. Order Processing

Orders for in-stock products are usually processed within 1–3 business days after payment confirmation.

Processing times may be longer during holidays, promotional periods, high-volume periods or when additional order verification is required. Business days do not include weekends or public holidays.

2. Shipping Rates and Free Shipping

Shipping costs are calculated at checkout based on the delivery destination, order weight and selected shipping method.

Free standard shipping is available for eligible orders over $99, where available. Any applicable shipping charge will be shown before you complete your order.

3. Estimated Delivery Times

Estimated delivery times begin after an order has been dispatched:

• North America: 5–10 business days

• Europe: 5–10 business days

• Asia: 3–7 business days

• Other regions: 7–15 business days

Delivery estimates are not guaranteed. Actual delivery times may vary due to carrier operations, customs clearance, weather conditions, local holidays or other circumstances outside our control.

4. Tracking Information

When tracking is available for your shipment, a shipping confirmation email with the tracking number will be sent to the email address provided at checkout.

Please allow time for tracking information to become active after your order has been dispatched.

5. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you need to change your delivery address, please contact us as soon as possible. We will do our best to assist before the order is dispatched, but address changes cannot be guaranteed once an order has been processed or shipped.

6. International Orders, Duties and Taxes

We ship to selected international destinations.

Import duties, taxes, customs fees and other charges may apply depending on the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.

Customs processing may affect delivery times. Customers are responsible for providing any information required by local customs authorities.

7. Delivery Issues

If your order arrives damaged, incomplete or appears to be lost in transit, please contact us as soon as possible and include your order number and relevant details or photos.

We will review the issue with the carrier or fulfillment partner and provide appropriate assistance.

8. Contact Us

For questions about shipping or delivery, please contact:

Euchips Electronics Inc.
Email: linda.zhu@euchips.com
Phone: +1 626-361-7956